Technological Resources and Support

Value Schools provides a wide array of technological support to its students and families.

Whether you need help finding a link to connect to your online class or there is an issue with your Value school-provided Chromebook, there is a technological support specialist that can help you troubleshoot and resolve these issues and more at each site.

Anyone with an @valueschools email account should be able to login using Google credentials.

For students, staff and teachers:
Login to report a problem or concern

For parents:
Login to report a problem or concern

Emergency Broadband Benefit - Up to $50 Discount for Your Home Internet if Eligible

If your child qualified for the school lunch program during the 2019-2020 or 2020-2021 school year, then you can receive up to a $50 discount for home internet, up to 18 months or till the funds run out for this national program. Just click below and complete the two-step process.

Click here for more on the federally funded Broadband Benefit

Fill out the National Verifier application on GetEmergencyBroadband.org or mail in the application. Print an application in English or Spanish.

You will need proof of verification ID for parent/guardian and the child, if qualifying through the national school lunch program.
You will need a letter from the school regarding the school lunch program.

If you decide to mail in the application, send with proof of eligibility to: Emergency Broadband Support Center P.O. Box 7081 London, KY 40742.

It will take about 3-5 days to receive approval via email, so make sure you check your email. Once you receive the approval email, fill out your internet provider’s application if you already have an account with Spectrum or ATT. Below is the breakdown of costs for ATT, similarly a discount will be applied to Spectrum accounts or another provider in your area.

SPECTRUM APPLICATION: Emergency Broadband Benefit | Spectrum Support

ATT APPLICATION: AT&T is Offering the Emergency Broadband Benefit (att.com)

If you have any issues or questions, you can call the National EBB hotline at 833-511-0311. Be prepared for high call volumes and long wait times.

Access Low Cost Internet

Spectrum and ATT offer low cost internet and eligibility may be determined by participation in National School Lunch Program. If you qualify for free or reduced school lunch, you may request a Value Schools letter certifying that your student participates in the National School Lunch program. Contact Erika Coronel at 213-388-8676, if you have additional questions.

Details about Spectrum Low Cost Internet

Per Spectrum's website, "Spectrum Internet assist requires no contracts, and as always, there are no data caps or hidden fees."

Eligibile low-income households can receive 3-30 Mbps high-speed internet, along with Security Suite and an internet modem, at no additional charge for either $22.99 (with wifi router) or $17.99 (without wifi router)--as reported by Spectrum on August 2020, Spectrum determines prices and this may change.

To qualify for this program, one or more members must receive assistance via the National School Lunch Program (NSLP), Supplemental Security Income (applicants over 65 years of age) or Community Eligibility Provision (CEP) of the NSLP.

Call to determine if Spectrum services your home 833-267-6094

View the Spectrum online application form.

Details about ATT Low Cost Internet

Per ATT's website, Access from AT&T provides low-cost internet service for eligible households.*

Eligibility determined by lunch program or income
Free installation and in-home Wi-Fi®
No annual contract
No deposit
Data cap: Service will include 150GB or 1TB of data

Internet service for $10/mo. or less based on the maximum speed available at your address 1mbps-25Mbps.

Find out exact service speed and if available at your home by calling 1-855-220-5211.

View ATT Online Application or read more FAQ.

Tech Tutorials

A team of dedicated educators across all four Value Schools created and compiled video tutorials on various distance learning tasks. Following are links for tech tutorials created for students and parents.

Student Tech Tutorials

An Overview of Gmail and Google Classroom

How to login to Gmail/Google Classroom (6:13)
Where to find assigned classwork in Google Classrom (8:00)
How to submit an assignment on Google Classroom (11:33)
How to switch accounts, if multiple students are using the same computer (not chromebook) (15:42)
How to switch accounts if multiple students are using the same chromebook (17:11)
How to find pending assignments or work that needs to be turned in (28:44)